The decision to begin hospice often arrives quickly. The first days can feel like a lot at once. Here is the path from your first call to care settled at home, laid out plainly, so you know what comes next.
The first call
One call begins everything. You can reach us directly, day or night. We will ask a few questions about the patient, the diagnosis and the doctor involved. We will answer every question you bring. There is no pressure to decide on the spot. When a family needs care now, we can often admit the same day.
The admission visit
A nurse comes to the home, sits with you and reviews the full picture: symptoms, comfort, medications and what matters most to the patient and the family. Together you shape the plan of care. This visit is also where the paperwork is handled, the consent that elects the hospice benefit and the orders that set everything in motion. We explain each form before you sign it.
Care arrives at home
Within the first day or two, the pieces of care reach the home. Medications tied to comfort are arranged, equipment such as a hospital bed or oxygen is delivered and set up and supplies are stocked. You meet the team who will return: the nurse, the aide, a social worker and a chaplain, each with a role in the days ahead. You are given a direct number and told exactly who answers when you call.
The first days settle
A rhythm takes shape. Visits are scheduled to the patient's needs and rise as those needs grow. A nurse is on call around the clock, so a hard night never means facing it alone. The plan is living, not fixed; as symptoms shift, the team adjusts the care to meet them. What felt like a lot at the start begins to feel held.